MOVYYA LLC

PLATFORM TERMS OF USE

movyya.com                                  

Effective Date: To be set on plaVorm launch (December 1, 2026)

1.  Introduction and Platform Overview

These Platform Terms of Use (the “Terms”) govern access to and use of the Movyya online platform, including the website at movyya.com, our systems, tools, and any related applications or services made available from time to time (collectively, the “Platform”).

The Platform is operated by Movyya LLC, a limited liability company registered in the State of Wyoming, United States of America (Entity Number 2026-001958849), with its registered office at 312 W 2nd St, Unit #A9656, Casper, Wyoming 82601, USA (the “Company”, “Movyya”, “we”, “us”, or “our”).

Movyya operates a technology-enabled hospitality marketplace that facilitates the publication, discovery, and booking of accommodations, vehicles, restaurants, personal chefs, salons, barbershops, spas, and related services offered by independent third-party hosts or vendors (“Hosts”) to end users (“Guests”). Movyya does not itself provide rental items or services and does not act as a service provider, property owner, carrier, insurer, or agent.

These Terms constitute a legally binding agreement between you and the Company. By accessing or using the Platform in any manner, including browsing, creating an account, publishing a listing, completing a booking, or registering for early access, you confirm that you have read, understood, and agreed to be bound by these Terms and all policies incorporated by reference.

If you do not agree to these Terms, you must not access or use the Platform.

2.  Definitions, Interpretation, and Contractual Hierarchy

2.1  Definitions

In these Terms, unless the context otherwise requires:

• “Account” means a registered user account created to access and use the
• “Booking” means a confirmed reservation or transaction made through the
• “Content” means all text, data, images, listings, descriptions, reviews, messages, documents, and other materials submitted or displayed on the Platform.
• “Guest” means a User who searches for, requests, or completes a
• “Host” means a User who publishes or offers a listing or service through the Platform.
• “Listing” means any rental item, service, or offering published by a Host on the
• “Policies” means all platform policies incorporated by reference, including the Privacy Policy, Host / Vendor Terms, Payment, Refund & Cancellation Policy, Dispute Resolution Policy, Code of Conduct, Reviews & Ratings Policy, Cookie Policy, and Internal Investigations & Enforcement Policy.
• “User” means any individual or legal entity that accesses or uses the Platform, whether as a Guest, Host, or otherwise.

2.2  Interpretation

Headings are for convenience only and do not affect interpretation. References to “including” mean “including without limitation.” Words in the singular include the plural and vice versa.

2.3  Hierarchy and Precedence

These Terms operate together with the Policies. In the event of any inconsistency or conflict:

• These Terms shall prevail;
• All other Policies shall apply

3.  Eligibility, Legal Capacity, and User Representations

3.1  Age and Capacity

You must be at least eighteen (18) years of age, or the legal age required to enter into binding contracts in your jurisdiction, to use the Platform.

3.2  Authority

If you access or use the Platform on behalf of a company, partnership, or other legal entity, you represent and warrant that you have full authority to bind that entity to these Terms.

3.3  Legal Compliance

You represent and warrant that your use of the Platform complies with all applicable laws, regulations, sanctions, and local requirements in any jurisdiction in which you operate or transact.

The Company reserves the right to restrict or refuse access to the Platform where continued access would expose the Company to legal, regulatory, or compliance risk.

4.  Account Registration, Verification, and Security Controls

4.1  Account Creation

Access to certain features of the Platform requires the creation of an Account. The Company may approve, reject, suspend, or terminate any Account at its discretion.

4.2  Information Accuracy

You agree to provide complete, accurate, and up-to-date information at all times. Providing false, misleading, or incomplete information constitutes a material breach of these Terms.

4.3  Verification and Due Diligence

The Company may require identity verification, documentation, in-person property or business visits, or other information for compliance, security, or operational purposes. Movyya conducts verification visits for many Listings before they are published on the Platform; however, any verification performed does not constitute endorsement, certification, or assurance of any User or Listing.

4.4  Account Security

You are solely responsible for safeguarding your Account credentials and for all activity conducted through your Account. The Company is not liable for losses resulting from unauthorised access where reasonable security measures were not taken.

5.  User Categories and Role Allocation

5.1  Guests

Guests may browse Listings, submit Booking requests, complete Bookings, communicate with Hosts, and submit reviews, subject to these Terms and applicable Policies.

5.2  Hosts

Hosts may publish Listings and accept Bookings subject to:

• the Host / Vendor Terms;
• compliance with listing standards and verification requirements;
• ongoing compliance with applicable licensing, safety, tax, and consumer laws

5.3  Dual Roles

A User may act as both a Guest and a Host, provided that obligations applicable to each role are complied with independently.

6.  Marketplace Structure and Platform Role Disclaimer

6.1  Intermediary Status

Movyya operates solely as a marketplace intermediary. The Company does not:

• own, lease, manage, or control any Listings;
• enter into rental or service contracts;
• act as an agent, broker, or insurer for any User.

6.2  No Agency or Fiduciary Relationship

Nothing in these Terms creates any agency, partnership, joint venture, fiduciary, employment, or franchising relationship between the Company and any User.

6.3  No Guarantees or Insurance

Unless expressly stated otherwise in writing, the Company does not provide guarantees, warranties, insurance, or damage protection in relation to any Listing or Booking.

7.  Listings, Host Obligations, and Verification Standards

7.1  Listing Accuracy and Legality

Hosts are solely responsible for ensuring that all Listings and related Content are accurate, complete, lawful, and not misleading, and that they comply with all applicable laws and regulations.

7.2  Licensing and Permissions

Hosts represent and warrant that they hold all licences, permits, approvals, and authority required to offer the Listing and fulfil Bookings.

7.3  Ongoing Disclosure

Hosts must promptly update Listings to reflect any material changes, including availability, pricing, restrictions, or legal status.

7.4  Platform Review and Removal Rights

The Company reserves the right, without obligation or liability, to review, moderate, suspend, remove, or restrict any Listing or Content to manage risk, ensure compliance, or protect the integrity of the Platform.

7.5  No Endorsement

Publication of a Listing does not constitute approval, recommendation, or endorsement by the Company.

8.  Search Results, Ranking Logic, and Promotional Visibility

8.1  Search and Ranking Parameters

Listings displayed on the Platform may be ordered, ranked, or presented based on a variety of automated and non-automated factors, which may include (without limitation):

• relevance to search criteria and filters applied;
• availability, pricing, and booking history;
• user preferences, activity, and past interactions;
• reviews, ratings, and performance indicators;
• compliance history and reliability metrics;
• commercial arrangements, promotions, or sponsored placements.

The Company does not guarantee any specific ranking, placement, visibility, or level of exposure for any Listing.

8.2  Sponsored and Featured Listings

Certain Listings may be displayed more prominently as a result of paid promotions or other commercial arrangements. Such placement does not constitute endorsement, verification, or assurance of quality by the Company.

8.3  Platform Discretion

The Company reserves full discretion to modify, adjust, suspend, or replace search algorithms, ranking criteria, and display logic at any time for operational, commercial, compliance, or risk management purposes, without liability to any User.

9.  Booking Process and Contract Formation

9.1  Booking Mechanisms

Bookings may be offered on an instant confirmation basis or on a request-and-approval basis, depending on Host settings, Listing type, and Platform functionality.

A Booking is deemed confirmed only when:

• the Guest receives a booking confirmation through the Platform; and
• applicable payment authorisation has been successfully completed.

9.2  Formation of Contract

Each confirmed Booking creates a direct, legally binding contract exclusively between the Guest and the Host. The Company is not a party to that contract and does not assume responsibility for its performance, enforcement, or breach.

9.3  Booking Information Responsibility

Guests are solely responsible for reviewing all Listing details, rules, restrictions, cancellation terms, and disclosures prior to confirming a Booking. Errors, misunderstandings, or assumptions do not relieve Guests of contractual obligations.

10.  Pricing, Platform Fees, and Taxes

10.1  Pricing Responsibility

Hosts are solely responsible for setting prices, availability, conditions, and any additional charges disclosed in their Listings, subject to Platform rules and verification standards.

10.2  Platform Service Fee Structure

Movyya operates a tiered commission structure based on Host status:

 

• Founding Hosts (the first 100 Hosts per country during the founding host program) pay a platform service fee equal to nine percent (9%) of the booking value.
• Standard Hosts (all Hosts other than Founding Hosts) pay a platform service fee equal to sixteen percent (16%) of the booking value.

The platform service fee is calculated on the booking value and is payable in accordance with the Host / Vendor Terms.

The platform service fee is strictly non-refundable once a Booking is confirmed, except where required by mandatory applicable law.

10.3  Guest Booking Fees

Movyya may charge Guests a booking fee in connection with confirmed Bookings. The amount and structure of any Guest booking fee will be disclosed prior to checkout and confirmed at the time of Booking.

10.4  Taxes and Government Charges

Unless expressly stated otherwise, prices displayed on the Platform do not include taxes, duties, levies, or governmental charges. Hosts are solely responsible for determining, collecting, reporting, and remitting any applicable taxes.

10.5  Currency Conversion

Currency conversion is provided for convenience only. Actual charged amounts may vary due to exchange rates, processor fees, or banking practices, and the Company assumes no responsibility for such variations.

11.  Payments, Payment Processing, and Chargebacks

11.1  Third-Party Payment Processing

Payments made through the Platform are processed by third-party payment service providers. The Company does not operate as a bank, escrow agent, or money transmitter unless expressly stated.

11.2  Payment Authorisations

By completing a Booking, Guests authorise the Company and its payment processors to charge the applicable amounts, including service fees, booking fees, taxes (where applicable), and authorised adjustments.

11.3  Failed Payments and Chargebacks

Failed payments, chargebacks, reversals, or disputes may result in:

• cancellation of the Booking;
• suspension or restriction of the Account;
• withholding of payouts;
• recovery action against the responsible User.

The Company may allocate chargeback-related costs, penalties, or losses to the User responsible for the underlying transaction.

11.4  Future Payment Methods

The Platform may introduce additional payment methods in future phases, including alternative digital payment solutions or cryptocurrency, subject to applicable laws and additional terms.

12.  Cancellations, Refunds, and Booking Modifications

12.1  Free Cancellation Window

Unless otherwise required by mandatory law, Guests may cancel a Booking within forty-eight (48) hours of confirmation for a refund of rental-related charges, excluding the non-refundable platform service fee and any non-refundable Guest booking fee.

12.2  No Refunds After Cancellation Window

Cancellations made after the applicable free cancellation period are not eligible for refunds, except where required by law or expressly authorised by the Company.

12.3  Platform-Level Authority

Notwithstanding any other provision, the Company reserves the right to issue refunds, credits, or alternative resolutions where necessary to:

• comply with legal or regulatory obligations;
• address fraud, abuse, or security concerns;
• manage platform-wide disruptions or exceptional circumstances.

12.4  Modifications

Booking modifications are subject to Host approval, Platform rules, and availability, and may result in adjusted pricing or fees.

13.  Reviews, Ratings, and User-Generated Content

13.1  Eligibility to Review

Only Users who have completed a Booking may submit reviews or ratings relating to that Booking.

13.2  Content Standards

Reviews and other Content must be truthful, lawful, relevant, and not misleading, defamatory, or abusive.

13.3  Licence Grant

By submitting Content, Users grant the Company a worldwide, non-exclusive, royalty-free, sublicensable licence to use, reproduce, display, modify, and distribute such Content for Platform operations, improvement, and marketing.

13.4  Moderation and Removal

The Company may monitor, moderate, remove, or restrict Content at its discretion, including where Content violates Policies, legal requirements, or community standards.

13.5  No Accuracy Guarantee

The Company does not verify or guarantee the accuracy, reliability, or completeness of reviews or ratings and does not endorse User opinions.

14.  User Conduct and Prohibited Activities

14.1  General Conduct Obligations

Users must use the Platform lawfully, honestly, and in good faith, and must not engage in conduct that undermines trust, safety, or platform integrity.

14.2  Prohibited Activities

Users must not:

• engage in fraud, misrepresentation, or deceptive practices;
• circumvent Platform fees, systems, or policies;
• solicit or complete off-platform transactions in violation of the Host / Vendor Terms;
• manipulate reviews, ratings, or rankings;
• misuse data, scrape content, or interfere with Platform infrastructure;
• harass, threaten, discriminate against, or abuse other Users.

14.3  Enforcement Consequences

Violations may result in warnings, restrictions, suspension, termination, financial holds, or escalation to the Internal Investigation Panel for binding determination.

15.  Intellectual Property Rights and Platform Licence

15.1  Platform Intellectual Property

All intellectual property rights in and to the Platform, including its software, design, layout, algorithms, databases, trademarks, logos (including the Movyya name and brand marks), and content (excluding User Content), are owned by or licensed to the Company.

Nothing in these Terms grants Users any ownership rights in the Platform or its intellectual property.

15.2  Limited Licence to Users

Subject to compliance with these Terms, the Company grants Users a limited, non-exclusive, non- transferable, revocable licence to access and use the Platform solely for its intended purpose.

15.3  User Content Licence

By submitting Content, Users grant the Company a worldwide, royalty-free, perpetual, irrevocable, sublicensable licence to use, reproduce, modify, translate, distribute, display, and otherwise exploit such Content for Platform operation, improvement, compliance, enforcement, and marketing purposes.

15.4  Restrictions

Users must not copy, scrape, reverse engineer, decompile, or otherwise exploit the Platform or its intellectual property except as expressly permitted by law.

16.  Communications, Notices, and Electronic Consent

16.1  Electronic Communications

Users consent to receive all communications, notices, and disclosures electronically, including via email, in- app notifications, the Platform interface, or messaging services such as WhatsApp Business.

16.2  Transactional and Marketing Communications

The Company may send transactional messages relating to Bookings, Accounts, compliance, or enforcement. Marketing communications will be sent subject to user consent and applicable law.

16.3  Legal Effect

Electronic communications and records satisfy any legal requirement for written notice or record-keeping, to the maximum extent permitted by law.

17.  Monitoring, Enforcement, and Platform Remedies

17.1  Monitoring Rights

The Company may monitor Platform activity, Content, and transactions for compliance, security, fraud prevention, risk management, and enforcement purposes.

17.2  Enforcement Measures

Where the Company identifies or reasonably suspects a violation of these Terms or any Policy, it may take corrective action, including:

• issuing warnings or notices;
• restricting or suspending Accounts;
• removing or de-ranking Listings or Content;
• withholding payments or payouts;
• permanently terminating Accounts.

17.3  No Obligation to Act

The Company is not obliged to monitor or enforce against every violation and shall not be liable for failing to take enforcement action in any particular case.

18.  Internal Investigation Panel (IIP) and Enforcement Authority

18.1  Mandatory Escalation Framework

Certain disputes, complaints, or incidents may be escalated to the Company’s Internal Investigation Panel (IIP) in accordance with the Internal Investigations & Enforcement Policy.

18.2  Independence and Process

The IIP operates as an independent internal governance body. It reviews matters based on evidence, Platform records, applicable Policies, and relevant law.

18.3  Binding Determinations

IIP determinations are final and binding on Users, subject only to mandatory rights under applicable law. Users agree to cooperate fully with any IIP investigation.

18.4  Enforcement Powers

The IIP may authorise enforcement actions, including suspensions, terminations, payment holds, refunds, or other remedies deemed appropriate.

19.  Disputes Between Users

19.1  User-to-User Disputes

Disputes arising between Guests and Hosts are primarily the responsibility of those Users. The Company does not act as an arbitrator, agent, or representative for either party.

19.2  Cooperation Obligations

Users agree to cooperate in good faith with any investigation, evidence request, or information requirement arising from a dispute or IIP review.

19.3  Platform Role Limitation

The Company’s involvement in disputes is limited to facilitation, investigation, or enforcement under its Policies and does not create liability for dispute outcomes.

20.  Limitation of Liability

20.1  Excluded Losses

To the maximum extent permitted by law, the Company shall not be liable for:

• indirect, incidental, consequential, special, or punitive damages;
• loss of profits, revenue, data, or business;
• personal injury, property damage, or losses arising from Listings or

20.2  Platform Disclaimer

The Platform is provided on an “as is” and “as available” basis. The Company makes no warranties regarding availability, accuracy, or uninterrupted access.

20.3  Liability Cap

To the extent liability cannot be excluded, the Company’s total aggregate liability shall not exceed the total platform service fees paid by the User in the twelve (12) months preceding the claim.

21.  Indemnification

21.1  User Indemnity

Users agree to indemnify, defend, and hold harmless the Company, its affiliates, directors, officers, employees, and agents from any claims, losses, liabilities, damages, costs, or expenses arising from:

• breach of these Terms or Policies;
• misrepresentation or inaccurate Listings;
• violation of laws or third-party rights;
• disputes with other Users;
• misuse of the

21.2  Survival

This indemnity obligation survives termination of these Terms and continued use of the Platform.

22.  Suspension, Termination, and Account Closure

22.1  Termination by the Company

The Company may, at its sole discretion and without prior notice where permitted by law, suspend, restrict, or terminate any Account, Listing, or access to the Platform where it determines that a User has:

• breached these Terms or any Policy;
• provided false, misleading, or incomplete information;
• engaged in fraud, abuse, or prohibited conduct;
• exposed the Company to legal, regulatory, reputational, or financial risk;
• failed to comply with an IIP determination or

22.2  Effect of Termination

Upon suspension or termination:

• access to the Account and Platform may be immediately disabled;
• active Listings may be removed or deactivated;
• pending or future Bookings may be cancelled;
• payouts may be withheld pending investigation or resolution of disputes.Termination does not relieve a User of obligations accrued prior to termination.

22.3  User-Initiated Account Closure

Users may request account closure in accordance with Platform procedures, subject to:

• completion of pending Bookings;
• resolution of disputes or investigations;
• compliance with legal, accounting, and regulatory retention requirements.

22.4  Survival

Sections relating to liability, indemnification, dispute resolution, governing law, and enforcement survive termination.

23.  Regulatory Compliance, Risk Allocation, and Assumption of Risk

23.1  User Compliance Responsibility

Users are solely responsible for complying with all applicable laws, regulations, licensing requirements, tax obligations, and safety standards applicable to their activities, Listings, and Bookings.

The Company does not provide legal, tax, regulatory, or compliance advice.

23.2  No Regulatory Assurance

Any information provided by the Platform regarding laws, taxes, or regulatory matters is for general guidance only and must not be relied upon as authoritative.

23.3  Assumption of Risk

Users acknowledge and agree that participation in Bookings involves inherent risks. To the maximum extent permitted by law, Users assume all risks arising from their use of the Platform and participation in transactions.

23.4  Consumer Law Savings Clause

Nothing in these Terms limits or excludes rights that cannot be lawfully excluded under mandatory consumer protection laws.

24.  Governing Law, Jurisdiction, and Dispute Resolution

24.1  Governing Law

These Terms, and any non-contractual obligations arising out of or in connection with them, are governed by and construed in accordance with the laws of the State of Wyoming, United States of America, without regard to conflict-of-law principles, save for mandatory consumer protection laws of the Users’ country of residence which may apply.

24.2  Good Faith Resolution Requirement

Before commencing any arbitration, court proceedings, or formal dispute resolution process, Users agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms, the Platform, or a Booking (“Dispute”) in good faith.

This good-faith process requires:

• timely written notice of the Dispute to the other party; and
• a genuine effort to resolve the matter through informal discussions or

Failure to engage in good faith may be taken into account in any subsequent arbitration or legal proceeding, to the extent permitted by law.

24.3  Mandatory Escalation to Internal Investigation Panel (IIP)

Where applicable under the Policies, Disputes must first be escalated to the Company’s Internal Investigation Panel (IIP) prior to arbitration or court proceedings, except where prohibited by mandatory law.

Users acknowledge and agree that:

• the IIP operates as an internal governance and risk-management function;
• IIP determinations may include binding enforcement measures under the Policies;
• escalation to the IIP does not create any duty on the Company to represent, defend, or advocate for any User.

24.4  Arbitration

If a Dispute cannot be resolved through good-faith discussions and, where applicable, IIP escalation, the Dispute shall be finally resolved by arbitration, unless mandatory law provides otherwise.

• The arbitration shall be conducted by a single
• The seat and procedural rules of arbitration shall be determined by the Company, acting reasonably and in accordance with applicable law.
• The arbitration shall be conducted in the English
• The arbitrator’s decision shall be final and binding on the

Nothing in this section prevents a party from seeking interim or conservatory relief where permitted by law.

24.5  No Obligation to Intervene in Host, Guest Disputes

Users expressly acknowledge and agree that:

• any Booking creates a direct contractual relationship solely between the Guest and the Host;
• the Company is not a party to that relationship; and
• the Company has no obligation to mediate, negotiate, arbitrate, enforce, or otherwise intervene in disputes between Guests and Hosts.

Any assistance, facilitation, investigation, or enforcement action undertaken by the Company or the IIP is:

• discretionary only;
• undertaken for platform governance, compliance, or risk-management purposes; and
• does not create any duty, liability, agency, or assumption of responsibility toward any User.

24.6  Jurisdiction for Injunctive and Protective Relief

Notwithstanding the foregoing, the Company may seek injunctive, equitable, or protective relief in any court of competent jurisdiction where necessary to protect:

• its intellectual property;
• confidential information;
• platform integrity; or
• enforcement of these Terms and the Policies.

25.  Amendments, Assignment, Severability, and Entire Agreement

25.1  Amendments

The Company may amend these Terms from time to time. Updated Terms will be made available on the Platform, and continued use constitutes acceptance of the revised Terms.

25.2  Assignment

The Company may assign or transfer its rights and obligations under these Terms without restriction. Users may not assign these Terms without prior written consent.

25.3  Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

25.4  Entire Agreement

These Terms, together with the Policies, constitute the entire agreement between the User and the Company regarding use of the Platform and supersede all prior agreements or understandings.

26.  Contact Information

Questions about these Terms may be directed to:

Movyya LLC

312 W 2nd St, Unit #A9656, Casper, Wyoming 82601, USA

Email: admin@movyya.com

Website: movyya.com